Dynamic Software Associates
Security and Privacy
Last updated: 5 January 2010

Dynamic Software Associates is committed to protecting your privacy. Please read the Dynamic Software Associates Online Privacy Statement below for additional details.

Security and data-tracking concerns

  • Site Security
  • The Use of Cookies
  • Log Files

The information you give us

  • Ordering from Dynamic Software Associates
  • Testimonials
  • Suggestions
  • Change Requests
  • Blog Feedback

When we will contact you

  • Email communications you may receive from Dynamic Software Associates:
    - Order Confirmations
    - Newsletter Subscription Confirmation Emails
    - Newsletter Cancellation Confirmation Emails

Other Privacy Information

  • Policy on Sharing of Information
  • Legal Disclaimer
  • Online Surveys
  • Off-Site Links

Getting in Touch with Us

  • Modify your information
  • Change or opt out of your newsletter subscription
  • Contact Us
  • Privacy Policy Changes


Site Security

We work with e-commerce solutions to make our site as secure as possible, helping you avoid e-fraud while using a top-of-the-line shopping cart system.

To protect the security of the information you give us when you order online, Dynamic Software Associates uses Secure Sockets Layer (SSL) technology. SSL encrypts your information so that no one other than Dynamic Software Associates will be able to decode it. SSL establishes a secure connection between your computer and our computers, and that connection remains secure until you complete or cancel an order.

How will you know that your connection is secure? Simply check the lower right corner of your browser after placing a Dynamic Software Associates product in your shopping cart. If you see a closed lock or an unbroken key (depending on what browser you are using), your connection is secure and your information is safe.

The Use of Cookies

Dynamic Software Associates's website does not place a session cookie on your computer.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and date/time stamp.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Ordering from Dynamic Software Associates

When purchasing products or services on the Dynamic Software Associates site, you're asked for credit card, billing, and shipping information. This information is transmitted using a secure, encrypted form. This credit card, billing and shipping information is gathered to bill customers for goods and services purchased and to ship merchandise. Only billing and shipping vendors have access to financial information or shipping information. These service providers can only use this information for the purpose of billing and shipping products to our customers, and not for their own marketing purposes. At times Dynamic Software Associates may refer users to other Web sites to purchase products. User activity on those sites is covered by the privacy policies on those sites.

When placing an order with Dynamic Software Associates, the address you provide is used to send you your order.

When signing up for our newsletters, we collect your email address and name for the sole purpose of sending the emails you have requested. See Choice/Opt-out for unsubscribe instructions.

Testimonials

By communicating positive comments to Dynamic Software Associates regarding Dynamic Software Associates' products and services you consent to allow Dynamic Software Associates to use those comments in whole or in part in Dynamic Software Associates' promotional materials as well as third-party materials promoting Dynamic Software Associates products. Dynamic Software Associates shall never use your full name, only your initials and location, when identifying the source of the comments.

Suggestion Box

The Suggestion Box is for customers to submit suggestions about our products and services. Contact info is not required, but, if any is given, it is used solely for follow-up, if necessary. No personal information submitted via the Suggestion Box is used for any other purpose.

Change Requests

Customers submit change requests for the products they have licensed. Contact info is required - it is used solely for follow-up, if necessary. No personal information submitted via the Change Request process is used for any other purpose.

Blog Feedback

Readers are encouraged to submit feedback and comments on Dynamic Software Associates’ Blog. In order to submit a comment, name and email address are required. All blog comments are reviewed for appropriateness before being published on the site.

Communications from Dynamic Software Associates
Dynamic Software Associates may contact customers via email for various reasons. The details on when and why are explained below.

Order Confirmation Emails

After placing an order, a customer will receive a confirmation email with their shipping address and order details, including an order number.

Email Newsletter Subscription Confirmation Emails

Anyone subscribing to one or more newsletters for the first time gets a confirmation email which contains:

  • Confirmation of subscription
  • Names of the specific newsletters they are subscribed to
  • An email address in case subscribers have questions or comments
  • Instructions on how to cancel their subscriptions


Anyone updating their current subscriptions or email information gets an email that:

  • Confirms their changes
  • Names specific newsletters they are subscribed to
  • An email address in case subscribers have questions or comments
  • Instructions on how to cancel their subscriptions


In addition: Anyone who signs up for the first time for a particular newsletter, or changes a current subscription to get a new newsletter, will then receive the current edition of that newsletter within minutes of subscribing - which is mentioned in the confirmation email. The only exception is Dynamic Software Associates' Special Offer, which is sent out to new/current subscribers only when the next one is available.

Email Newsletter Cancellation Confirmation Emails

Anyone unsubscribing from an email newsletter(s) receives an email confirmation that they are unsubscribed. This email details those email newsletters they will no longer receive, and those that they are still subscribed to. If they are no longer subscribed to any email newsletters, this is also indicated. Cancelled subscribers are also provided an opportunity to re-subscribe at any time, and an email for any questions or comments.

Sharing of Information

Dynamic Software Associates does not share aggregate or personal information with 3rd parties who are not service providers.

Legal Disclaimer

Dynamic Software Associates will disclose personal and aggregate information when required by a valid legal mechanism such as a search warrant, subpoena, or court order, or when we deem it necessary, in our sole discretion, to protect our rights and the safety of others, our employees or properties.

Online Surveys

At times Dynamic Software Associates will run online surveys asking for specific contact or demographic information, such as what areas of the site interest you and how you use our products and services. These surveys are always optional. The purpose of these surveys is to improve the website, our services and products for users.

Off-Site Links

Dynamic Software Associates provides links to other sites. Dynamic Software Associates is not responsible for the privacy practices or contents of these other sites.

Co-Branded Sites

From time to time, we work with trusted partners to market our products. You may find our products on various sub-domains of our site. These types of pages are branded by both Dynamic Software Associates and a trusted partner. However, the data collected on these types of pages is governed by our privacy policy. We do not share your personally identifiable information with these third parties.

Modify Your Information

Get in touch with Dynamic Software Associates to change your previously provided information:
Dynamic Software Associates Customer Service
34901 SE Curtis Dr
Snoqualmie, WA 99065
Phone +1.425.891.1950
Customer.Service@dynamicsoftwareassociates.com

Choice/Opt-Out
You can opt-out from receiving email mailings from us by contacting us:
Dynamic Software Associates Customer Service
34901 SE Curtis Dr
Snoqualmie, WA 99065
Phone +1.425.891.1950
Customer.Service@dynamicsoftwareassociates.com

Additionally, at the end of every newsletter, there is a link to opt-out of future mailings.
Contacting Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact us:
Dynamic Software Associates Customer Service
34901 SE Curtis Dr
Snoqualmie, WA 99065
Phone +1.425.891.1950
Customer.Service@dynamicsoftwareassociates.com

Privacy Policy Changes
From time to time we may revise this privacy notice. If we make a material change, we will post a notice on the Dynamic Software Associates Web site and notify you by e-mail, at which time you'll be able to "opt out" of these new practices by contacting us (using the contact information above).

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